Our Return and Refund Policy was last updated 23 May 2022
Thank you for shopping at EmoBoisOfIndia Store
1) The Return and Refund policy is valid till 7 days from Delivery Date
2) Only defected products are eligible for return ( Verification to be done via Email)
3) Please refer to the size guide before buying any product from this website, Return and Refund won't be available for any size issues.
4) We shall process the refund in 14-21 days after receiving the products at our warehouse.
Return Process :
For Returns, Please drop us an e-mail on : firstname.lastname@example.org with image proofs of the defects in the products for verification.
Once approved, we shall inform you at the earliest via Email.
Please Note: We don't have any alternative Email Address other than : email@example.com or any phone number.
If you have received a defected item from our online store, we invite you to review our policy on refunds and returns.
The following terms are applicable for any products that you’ve purchased from us.
Interpretation and Definitions
The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.
For the purposes of this Return and Refund Policy:
“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to EmoBoisOfIndia
“Goods” refers to the items offered for sale.
“Orders” means a request by you to purchase goods from us.
“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel your order before it has been approved or shipped, once approved or shipped it cannot be cancelled or returned unless you have received a damaged product.
And to process your cancellation please login to our website to process the cancellation from my orders.
In order to exercise your right of return, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:
By sending us an email: firstname.lastname@example.org
We will reimburse you no later than 21 days from the day on which we receive the returned Goods in proper condition or as described and approved in the email. We will use the same means of payment as you used for the Order/ or you can provide us and alternative mode of refund, and you will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
The goods were delivered in the last 7 days
The goods are in the original packaging
The following goods cannot be returned:
The supply of goods is made to your specifications or clearly personalized.
The supply of goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
The supply of goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
You are responsible for the cost and risk of returning the goods to Us. You should send the goods to the following address:
EmoBoisOfIndia : N Tower, Hyde Park, Sector 78, Noida - 201304
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
If you have any questions about our Returns and Refunds Policy, please contact us:
Contact Details: email@example.com